At Lester & Son, we are continually striving

to provide the highest quality of service

 

Feedback from our families is very important to us and is always taken seriously.  Here are some of the recent comments from families served by Lester & Son who have told us what they liked about our service: 

 

 

I would have no hesitation to recommend your services to someone else.

Alison Taylor  September 2017

 

The flowers were awesome, exactly right.  You were flexible with the chosen church, you fitted in with our choices.

Colin Shand  September 2017

 

We were not pressured to use anything or anyone, the choices were ours.  Suggestions were made by staff that helped us make decisions.

Chris Mitchell  September 2017

 

You provided everything we needed to suit our occasion.  Requests were always replied to or dealt with promptly and with courtesy.

Jennifer Saunders  August 2017

 

We would highly recommend Lester & Son due to your “can do attitude” – you are amazing.

Ada McDonald’s family – Christine, Terry, Suzanne, Bernadette and Stephen  August 2017

 

You were there when we were at our most vulnerable.

Cheryl King  August 2017

 

We were particularly impressed by the seamless flow from start to finish, no fuss or bother.  The audio and visual displays were excellent and the friendly staff at the afternoon tea completed a memorable day.

David Gurney  July 2017

 

We appreciated your general guidance and follow up service.

Dawn Lindner  July 2017

 

The focus was on Mum and what she would have liked.

Adelle Kennedy  July 2017

 

Everything was organised perfectly to suit our family.

Gladys Murray  June 2017

 

We wanted a nice facility.

Heather McVean   June 2017

 

As a team you are amazing – kind, caring, respectful, dignified, professional, patient, attention to detail.

Robin Wellard  June 2017

 

You made it so easy to deal with a difficult time.  We feel we know the staff well, after only a few dealings.

Judy, Tina and Rob Musgrove  May 2017

 

Your chapel was ideal

Donald Fahres  May 2017

 

Your ability to provide us with an accurate quote regarding the expected cost of the funeral was appreciated and we did not experience any unexpected surprises financially.  Your honest and upfront genuine advice throughout our planning process was also very much appreciated, along with the level of patience and respect shown to all.

Jennifer and Ron Patterson and Pauline Henderson May 2017

 

We appreciated your prompt attendance and your local knowledge.  It was the first funeral that I have had to organise.

Cheryl Quick  April 2017

 

You were very friendly and helpful in all aspects of everything that was involved in having a funeral.

Janet Freyer April 2017

 

You were always available to discuss matters and we didn’t ever feel we were taking up too much of your time – very approachable.

Lindsay Judge March 2017

 

Excellent, friendly, informative, professional, organised and empathetic are words that come to mind.

Jill Caddy March 2017

 

Your people were there but did not intrude on the service.  Everything from step 1 to the end was very touching.

Dee Sinclair March 2017

 

The slide show and music were prepared and co-ordinated excellently.

Terry Fuller March 2017

 

We appreciated the attention to detail and that you accommodated our specific requests.  We were allowed a private viewing at a time convenient to us.

Dr Rob Stocker February 2017

 

Caring friendly staff who gave us good advice.

John Clarkson & family February 2017

 

We liked the fantastic facility at Wodonga and the way Lester & Son went out of their way to accommodate our requests.

Nicola Williams February 2017

 

Staff always seemed genuinely concerned with how we were, and always asked if there was anything more they could do.

Amanda Reeve January 2017

 

Everything was done in a friendly, helpful and totally professional manner.

Sandra Brady and Ian Eames  January 2017

 

We were very happy with the way you conducted everything.  David Wheeler has a great rapport with people in general.

Janeene Davidson and the Kellam family  January 2017

 

All the business we have had through Lester & Son has been all positive and stress free.

Jenny Strauss and family  December 2016

 

When only the best will do.

Irene Butt December 2016

 

Very helpful, respectful and very professional.

Stefan Kaiser December 2016

 

We used your chapel – a wonderful venue.  We would change nothing.

Judy Dixon and Robyn Henderson November 2016

 

The service was professional and hassle free.  Easy to deal with, comfortable facilities.

Greg Keen  November 2016

 

Excellent celebrant and staff.

Julie Jobe  November 2016

 

Service from start to finish was professional, sympathetic and immediately put us at ease.

Rebecca Blom  November 2016

 

Easy to deal with, no surprises.

Tony Smith  October 2016

 

You were kind, courteous and respected our wishes.  Thank you.

Ruby Lloyd and family  October 2016

 

Nice, short, no fuss service.  Exactly what our mother requested.  Excellent in every way.

Chris Childs  October 2016

 

We have dealt with Lesters a number of times now and every time we are treated with the utmost care, compassion and professionalism.

Di Oswald  October 2016

 

Every detail was covered, without pressure to make a decision.  Suggestions were appreciated.

Margaret Gardiner October 2016

 

 

For immediate service please call 60405066 (Albury) or 60561700 (Wodonga) or click here for other enquiries