At Lester & Son, we are continually striving

to provide the highest quality of service

 

Feedback from our families is very important to us and is always taken seriously.  Here are some of the recent comments from families served by Lester & Son who have told us what they liked about our service: 

Thank you Tony Egan and staff for a perfect send off for our loved one.  It was just how John would have wanted it.

Bauerle Family March 2018

 

Alison was respectful and thoughtful – just the right amount of care without it being “over the top”.  The floral coffin was just what Mum would have wanted and the flowers on top were so beautiful.

Alison Koschel March 2018

 

Everything was perfect.  Thank you from the bottom of our hearts for easing our burden at the time.

Anna Ellis March 2018

 

The funeral service was outstanding, every aspect was handled with care and compassion and efficiency.

David and Wendy Gilmore March 2018

 

Everything was organised, I didn’t have to worry.

Pat Lyons February 2018

 

The professional advice we received and the attention to detail did not go unnoticed.

Gayle Costello February 2018

 

You turned up at 4am dressed in full suit attire. We liked how you treated the deceased and family during that visit.

Chris Haberfield February 2018

 

We had no idea what to do to organise my sister’s funeral.  Tony explained everything and made it so much easier.  He guided us through the process.

Pam Hailey February 2018

 

We will continue to share the experience we had with Lester & Son and continue to highly recommend you.

Denise Hynes  February 2018

 

The chapel is comfortable with a peaceful atmosphere.  Each member of staff who attended to us was lovely, kind and caring.

Carmel Gillett  January 2018

 

I can’t speak highly enough of the care and professionalism I experienced with your company.  So many people have said it was the nicest service they had been to.

Helen Barker January 2018

 

Staff were extremely courteous, efficient and accommodating.

Stephanie Murray January 2018

 

Andrew was always ready to take calls and contacted me regularly.  Great service.

Rhonda Keller January 2018

 

You were able to organise a funeral very quickly, which was most convenient and appreciated.

Glenn Cottle December 2017

 

A professional and well organised team.

Pam Waldron November 2017

 

We appreciated your ability to say “yes” to each request.  Andrew and staff felt like family; they were interested and cared as much as we did.  It made a terribly sad process a little bit easier.

Paul Avery  November 2017

 

Lester & Son has handled four family funerals.  Their service has always been outstanding.

Pam Horsburgh November 2017

 

Respectful, unhurried, but efficient.

Nancy Massey November 2017

 

David was great, as were all others that we had anything to do with.  A professional and well organised team.

Pam Walding November 2017

 

I would recommend your service because of the ease of working with you.

John Watson October 2017

 

I would recommend your service because of your facility, your caring and your price.

Angela Collins October 2017

 

No issue was a problem.  Everything handled professionally.  You are a well known and respected organisation.

Phil Sefton October 2017

 

The Funeral Chapel is lovely, very peaceful, nicely furnished.  Excellent service where everything is taken care of in one place.

Michael Frank and family October 2017

 

I would have no hesitation to recommend your services to someone else.

Alison Taylor  September 2017

 

The flowers were awesome, exactly right.  You were flexible with the chosen church, you fitted in with our choices.

Colin Shand  September 2017

 

We were not pressured to use anything or anyone, the choices were ours.  Suggestions were made by staff that helped us make decisions.

Chris Mitchell  September 2017

 

You provided everything we needed to suit our occasion.  Requests were always replied to or dealt with promptly and with courtesy.

Jennifer Saunders  August 2017

 

We would highly recommend Lester & Son due to your “can do attitude” – you are amazing.

Ada McDonald’s family – Christine, Terry, Suzanne, Bernadette and Stephen  August 2017

 

You were there when we were at our most vulnerable.

Cheryl King  August 2017

 

We were particularly impressed by the seamless flow from start to finish, no fuss or bother.  The audio and visual displays were excellent and the friendly staff at the afternoon tea completed a memorable day.

David Gurney  July 2017

 

We appreciated your general guidance and follow up service.

Dawn Lindner  July 2017

 

The focus was on Mum and what she would have liked.

Adelle Kennedy  July 2017

 

Everything was organised perfectly to suit our family.

Gladys Murray  June 2017

 

We wanted a nice facility.

Heather McVean   June 2017

 

As a team you are amazing – kind, caring, respectful, dignified, professional, patient, attention to detail.

Robin Wellard  June 2017

 

You made it so easy to deal with a difficult time.  We feel we know the staff well, after only a few dealings.

Judy, Tina and Rob Musgrove  May 2017

 

Your chapel was ideal

Donald Fahres  May 2017

 

Your ability to provide us with an accurate quote regarding the expected cost of the funeral was appreciated and we did not experience any unexpected surprises financially.  Your honest and upfront genuine advice throughout our planning process was also very much appreciated, along with the level of patience and respect shown to all.

Jennifer and Ron Patterson and Pauline Henderson May 2017

 

We appreciated your prompt attendance and your local knowledge.  It was the first funeral that I have had to organise.

Cheryl Quick  April 2017

 

You were very friendly and helpful in all aspects of everything that was involved in having a funeral.

Janet Freyer April 2017

 

You were always available to discuss matters and we didn’t ever feel we were taking up too much of your time – very approachable.

Lindsay Judge March 2017

 

Excellent, friendly, informative, professional, organised and empathetic are words that come to mind.

Jill Caddy March 2017

 

Your people were there but did not intrude on the service.  Everything from step 1 to the end was very touching.

Dee Sinclair March 2017

 

The slide show and music were prepared and co-ordinated excellently.

Terry Fuller March 2017

 

 

For immediate service please call 60405066 (Albury) or 60561700 (Wodonga) or click here for other enquiries